Accomplished hospitality professional with an impressive depth of experience and a proven track record of providing exceptional service balanced with operational efficiency. Experienced in managing branded full-service as well as independent casinos, hotels & resorts. Well connected and respected throughout the hospitality industry. Resilient self-starter with a history of leading Sales teams to increase market share and improve RevPAR index, while achieving high employee-opinion-survey scores.
Successful at quickly analyzing the local market and developing Marketing and operational strategies to increase market share with creative programs, designed around a guest’s wants and needs. A flexible team player with excellent technical, communication and interpersonal skills to build strong relationships with local leaders, community members, and regional partners. Accountable for operations from $10 to $90M in annual revenues.
Specialties: Marketing, Project Management – New Property Opening (2) / Renovations (3), Turnaround Specialist, Front Office Management, Housekeeping, Engineering, Security, Food & Beverage, Sales, General Management, Revenue Maximizing, Resort Operations, Training, Technology, P&L Control, Union negotiation.
I can provide expertise for your property in the areas of:
- Task Force transition management
- Property Operations
- Food & Beverage
- Marketing / Sales
- Due diligence
- Market analysis
- Property positioning
Consulting resources @ $125.00 / hr. or by project
Contact me regarding a consulting project and let’s discuss your next project